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Volunteer Portal

The Volunteer Portal is a resource for current CRPL Volunteers.

Please contact Jessica or Lindsey at 319.261.READ or volunteer@crlibrary.org
if you have any questions about the information on this site.

Click on the links below for handouts from prior Treats & Training meetings.

February 2020

January 2020

November 2019

October 2019

September 2019

August 2019

July 2019

June 2019

May 2019

April 2019

March 2019

February 2019

January 2019

November 2018

October 2018

September 2018

August 2018

July 2018

June 2018

May 2018

April 2018

March 2018

February 2018

January 2018

November 2017

October 2017

September 2017

August 2017

July 2017

June 2017

May 2107

April 2017

March 2017

February 2017

January 2017

November 2016

October 2016

August 2016

July 2016

June 2016

May 2016

April 2016

March 2016

February 2016

January 2016

December 2015

November 2015

October 2015

September 2015

August 2015

July 2015

June 2015

May 2015


Reporting Absences

  • For scheduled or planned absences: email Jessica & Lindsey at volunteer@crlibrary.org.
  • For unscheduled absences/late arrivals: call the CRPL Absentee Line at 319-739-0495 and leave a message.
    • This is especially important if it is an evening, weekend, or last minute absence!
  • When calling to report an absence, please:
    • State your name and that you are a volunteer.
    • State your volunteer role, shift, and library location.
    • Speak clearly and slowly – maybe repeat important information! We need to understand your message to relay it properly.
    • If possible, please call before 8am Monday-Saturday and 12pm Sunday.

VicNet Log In

Use the library’s VicNet site to view or edit your schedule, update your contact information, see messages from the volunteer team, and view your service history. Click here for a training video.

VicTouch Training Tools

VicTouch is the library’s touchscreen volunteer sign-in system. It imports volunteer service hours directly into the library’s volunteer database. VicTouch stations are located at both the Downtown Library and Ladd Library. Here are some training resources for using VicTouch. If you have any questions, please contact Jessica or Lindsey.


Volunteer Annual Report
Each year, we publish a Volunteer Annual Report. This provides an overview of the impact of volunteers at the Library during that year. Thank you for being an important part of our past achievements, a meaningful contributor to our present success, and an invaluable part of our future! We would not be the Library we are today without the gifts of time and talent from our volunteers.

2020 Volunteer Program Communications Survey Results – In June 2020, a survey was sent to active volunteers to evaluate the effectiveness of the Volunteer Program’s communications. This report reviews the results of the survey.

2015 Volunteer Survey Report – In early 2015, a survey was sent to active volunteers to evaluate the program and the volunteer experience, and ways to improve both. This report reviews the results of the survey and outlines Action Items for staff to move forward with growing the program and enriching the volunteer experience. Our Action Items were a direct result of your comments. Thank you for helping us advance our program’s mission of developing exceptional volunteer opportunities to support and enrich the library through community engagement.