Our online help service can provide answers to your questions about our downloadable items.

Please fill out the form below and then click the 'Send Comments' button below. The Metro Library Network strives to respond to all comments in a timely manner.

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If an error message appeared, what did it say?
What is the title of the item, you are trying to download?
What operating system are you using (Windows Vista, XP, Mac OSX)?
If the problem is in transferring to an MP3 player, Ebook reader or PDA, what kind and model of device are you using?
Please add as much detail as you can describing the problem.
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